Rapbay, once again

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Snakegang

Snakegang

Sicc OG
#22
Aug 26, 2002
2,505
32,424
113
43
Hard Times
#22
skreel said:
i never ever order @ rapbay every time i ordered something it took 2 months to get this package to germany. that sucks big time...
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You live in Germany dude. Two months is not super rediculous, deal with it. Should they spend big money to get a cd to your fruitcake ass quickly? Not in my opinion. Rapbay folks are not out to fuck you. I have dealt with rapbay and their distribution side for years and they are all straight.
 
M

Meandme

Sicc OG
#23
Sep 30, 2005
799
0
0
42
#23
MacGuinn said:
You live in Germany dude. Two months is not super rediculous, deal with it. Should they spend big money to get a cd to your fruitcake ass quickly? Not in my opinion. Rapbay folks are not out to fuck you. I have dealt with rapbay and their distribution side for years and they are all straight.
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I got a cd shipped from Germany to here once, it took a week and a half and it was regular shipping, not some expensive express shit. Bottom line is that 2 fucking MONTHS is ridiculous not matter how you put it. Nobody's saying they're out to fuck customers, I ordered from them a few times and never had a problem, but gotdamn they need to hire a few more employees if they get so many orders they can't reply to fucking emails and ship shit on time.
 
LyfeCentenz

LyfeCentenz

Sicc OG
#28
May 20, 2004
602
34
0
www.rapbay.com
#28
Flowjob said:
It's all good that someone from rapbay finally comes through, but I have to ask why you couldn't spend the few seconds it takes to give me a reply to any of my mails when you obviously used more time to post this on siccness. At least you could have sent me just one line to tell me that you'll deal with it and get back as soon as possible and not just ignore all three mails.
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Man i dunno to be honest I just handle putting shit up on the website, pulling orders from the shelves, packaging and some shipping... I'll answer the phone cuz its at my desk but I dont handle the emails so I can't give you a solid answer as to why you didnt get a reply....I'll find out tho...

Flowjob said:
And if you don't re-seal CDs who did reseal the ones I got? I doubt even No Limit Records or SMG had stacks of scratchy jewel cases, wrinkled covers which they placed their brand new pre-scratched CDs in before they sealed it and sent it out. If you don't belive me I can put up a scan of the brand new CD I got from you next week.
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I truly have no idea whats up with that shit..thats some bullshit and I'd be pissed too if I ordered a cd expecting it to be new and it was used... all I can gather is the company that we ordered that cd from did some sheisty shit just so they could get the sale on us...which sucks cuz it goes down the line...we order from a reputable company expecting to get legit shit and when it comes packaged and sealed we assume... as anyone would.. that its "factory sealed" brand new and never played... so we send the cd to the customer who ordered it... and it turns out that company we thought was giving us good product was fucking us and you so they could get some xtra scratch... I truly apologize for that and if you want to send the cd back we can refund you for the CD and any shipping costs you might pay

Flowjob said:
I do not belive that you are out to do bad business with anyone. Like I have said before, I have done plenty of deals with you in the past and they have always been top notch, but what pisses me off is that when I actually get defect products you don't even bother to reply to my mail, three times. Listen, we don't have to discuss this here. I hope you understand that it is not that easy to just give you a call when you're an international customer due to the time difference and the phone fees. I doubt your toll free telephone deal work outside USA, which is why I have sent you emails for you to read when your store is open. After all it is 2006 and not 1986 and email is a common way of communication.

Again, I thank you for replying. I hope we can work something out.
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Yeah I can understand you wouldn't wanna call if youre overseas...thats all good...as for your emails not getting a reply.... there are a large quantity of customer service emails coming through everyday and we are understaffed at the moment..while thats no excuse... i will say thats most likely what is happening. The other thing that could be happening, which has happened in the past is that we are infact replying to your email but for some reason its not getting to you.... theres been a few times in the past where we've replied to customers and they never got our emails which led us to using a new email service...if that problem is happening again im not sure but it very well could be...I know our person here who answers emails makes sure she answers every email that comes through...were definitely not trying to make ourselves look bad by not replying to people...so its either one of those two thinsg which one it is I cant be forsure cuz im not the one handling the emails but I'll see whats up with it and let you know...im sure its the second problem of you not getting the replies cuz I know for a fact we dont ignore any emails we receive. PM me or hit me back on here and let me know what you wanna do about getting a refund for those cds... sorry about all the bullshit...I'd feel the same way you do if i was in your situation
 
H

herm96

Sicc OG
#29
Sep 12, 2002
3,030
5
38
#29
lytecenfenez did u find out my order above. i tried callin the last 3 days both numbers and email.

order:

are out of stock on this items:

1x Rich The Factor - Ghetto Russell Simmons CD $14.99
1 x Side Industry - Land Of Sickness CD Lee Majors $9.99
1 x Rich The Factor - Pole Position Vol. 2 Mix CD

i ordered this cds + 5 others - i only got 5.
 
LyfeCentenz

LyfeCentenz

Sicc OG
#31
May 20, 2004
602
34
0
www.rapbay.com
#31
Cool I just talked to you today I'll get that Cellski and the Rich The Factors out to you first thing tomorrow morning

herm96 said:
lytecenfenez did u find out my order above. i tried callin the last 3 days both numbers and email.

order:

are out of stock on this items:

1x Rich The Factor - Ghetto Russell Simmons CD $14.99
1 x Side Industry - Land Of Sickness CD Lee Majors $9.99
1 x Rich The Factor - Pole Position Vol. 2 Mix CD

i ordered this cds + 5 others - i only got 5.
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Snakegang

Snakegang

Sicc OG
#34
Aug 26, 2002
2,505
32,424
113
43
Hard Times
#34
i have an order I placed in mid-january that I still haven't gotten and I'm on the west coast. And my emails haven't been answered. In the past I've always backed up rapbay and my orders have been on time. might have to quit ordering if this shit keeps up.
 
N

Nathinbutgame

Fresh
#36
Nov 1, 2005
21
0
0
39
#36
yea, rapbay is weird. They normally do a great job but they jacked me once, never got anything. Luckily it was a cheap order and im still willing to buy from em but they wont answer my emails or anything, so I feel your pain lol.
 
nofx

nofx

Sicc OG
#38
Apr 14, 2005
2,220
0
0
40
#38
bitches tryed to pull some shit on the son of a pimp album six months ago, i wasnt havin it told ryan to send my shit or im sending him anthrax he assured me quickly that he will do anything i ask for and even threw in a couple mixtapes thanks ryan.
 
BIGWORM

BIGWORM

Sicc OG
#39
Mar 5, 2005
261
0
0
48
#39
All I hear is bad shit about Rap Bay. I buy alot of albums online and they will be the last place I order from. I'd rather buy something off someone that isn't on the legit list than deal with them. How ever I did buy cd's of sickness and I was hella impressed on ther service. I even got 2 mixtape cd's for free. The only thing I didn't like was the insolation in the packaging flew all over the place when I ripped the package open LOL...

I just hope that Sicness get's a bigger variety of albums to buy.

Rap Bay= No way I live in Toronto and if they having problems shipping to there own state I ain't messing wit em...
 
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