yeah the thing is any burger place can succ at any given time of day....all depends on the employees....
i think one of the things about In N Out is they pay the most as far as fast food goes....they are usually full of brainwashed happy type people who are willing and ready to kiss your ass in a moments notice.....that tends to lead to better food....i know cuz when i worked fast food for miserable pay i could give a fucc less how the customer felt or my managers....ive picced up many dropped items from the floor and placed them to go out anyways just cuz i was too busy to care or feeling like an asshole in general....