Dear VW,
I was hopping you can help me fix some of the faulty designs of my 2001 Jetta V6 Sport.
I now have some focus with my time and would like to see if we can work on some design maintenance issues, which I hope you can assist in a few free service arrangements. It would be greatly appreciated to have my Jetta fixed or replaced with the improved features of the new models. I understand the earlier versions, such as my Jetta, is of beta quality. If I could have waited 2years, I would have purchased a lower price Jetta with all the fix features. [Sounds a little like being cheated in another sales ethics loop hole. Did anyone test the 2000 models?] In all honesty, I was really surprised to see so many of the engineering designs lacked Quality.
Here are a few mechanical problems of the Jetta which I hope you could provide your generous service.
The automatic window for the front passenger side no longer moves up or down. Could you make a manual mechanism incase the automatic “stops” working due to cheap polymer materials? Or is that too difficult for an engineering thought process? I believe most of these windows should be replaced. It’s not on contract for windows to stop working at any given period of my ownership, is it? Actually, could you give me a listing of what should never break down so I know what NOT to budget for each year?
The front bumper guard would catch and tear off from its alignment more than once. It’s no longer aligned.
The hood was open, but with all the light features in warning the drive of any “open” areas prior to driving, this features for the hood was not considered practical? Needless to say a new hood would be tremendously accepted.
My glove compartment door broke off.
The center compartment no longer locks into place.
The spring underneath my seat have sprung off.
The vanity light for the driver doesn’t turn on.
Also, when I first took my pretty Jetta to it’s 2nd maintenance check the engine would jerked and make coughing, no struggling sounds, I’m sure it’s on your records. IF not, let me know if this will be standard so I know to wait for real Engineers to make better humans before we make better cars so I can wait till then to purchase my next new car.
I’m disappointed with VW. I’m pissed off that I paid this much for my car….I think I’ve fished out $70K, which I could have easily paid on a down payment on a house, medical school tuition, feed 50 homeless people for one year, or rebuild my parent home. BUT these problems should not have occurred, especially knowing how many educated engineers, some masters and doctors of engineering, were made to work on this model.
I hope you can understand my frustration and hope we can come to a quality of customer service we can both feel is the integrity of VW.
Thank you for your time. I hope I will hear from you SOON with great news.
Best wishes and have a beautiful day.
I was hopping you can help me fix some of the faulty designs of my 2001 Jetta V6 Sport.
I now have some focus with my time and would like to see if we can work on some design maintenance issues, which I hope you can assist in a few free service arrangements. It would be greatly appreciated to have my Jetta fixed or replaced with the improved features of the new models. I understand the earlier versions, such as my Jetta, is of beta quality. If I could have waited 2years, I would have purchased a lower price Jetta with all the fix features. [Sounds a little like being cheated in another sales ethics loop hole. Did anyone test the 2000 models?] In all honesty, I was really surprised to see so many of the engineering designs lacked Quality.
Here are a few mechanical problems of the Jetta which I hope you could provide your generous service.
The automatic window for the front passenger side no longer moves up or down. Could you make a manual mechanism incase the automatic “stops” working due to cheap polymer materials? Or is that too difficult for an engineering thought process? I believe most of these windows should be replaced. It’s not on contract for windows to stop working at any given period of my ownership, is it? Actually, could you give me a listing of what should never break down so I know what NOT to budget for each year?
The front bumper guard would catch and tear off from its alignment more than once. It’s no longer aligned.
The hood was open, but with all the light features in warning the drive of any “open” areas prior to driving, this features for the hood was not considered practical? Needless to say a new hood would be tremendously accepted.
My glove compartment door broke off.
The center compartment no longer locks into place.
The spring underneath my seat have sprung off.
The vanity light for the driver doesn’t turn on.
Also, when I first took my pretty Jetta to it’s 2nd maintenance check the engine would jerked and make coughing, no struggling sounds, I’m sure it’s on your records. IF not, let me know if this will be standard so I know to wait for real Engineers to make better humans before we make better cars so I can wait till then to purchase my next new car.
I’m disappointed with VW. I’m pissed off that I paid this much for my car….I think I’ve fished out $70K, which I could have easily paid on a down payment on a house, medical school tuition, feed 50 homeless people for one year, or rebuild my parent home. BUT these problems should not have occurred, especially knowing how many educated engineers, some masters and doctors of engineering, were made to work on this model.
I hope you can understand my frustration and hope we can come to a quality of customer service we can both feel is the integrity of VW.
Thank you for your time. I hope I will hear from you SOON with great news.
Best wishes and have a beautiful day.
