all the people who have credit cards and call in and act like they know what they're doing when they close their accounts. All they're doing is fucking up the credit report. I love my job I do retention- so many mindless fucks do shit cause their friend told em to and then they call back tryna to open it back up cause it fucked up the score, and i just stand there like a dick and say, i'm sorry sir or mam but u can't reopend you account due to ......some lame excuse i'll make up........u have to reapply.........then they say but what about my history- i then tell them -thats what it is.....history. Then I hang up on em.
The job can be streeful cause i get paid on how many accounts i keep open when they want to close, but sometimes i just like pissing off customers.