We just found out early this week that the e-mail address that is linked to our store was not working properly and nobody was actually receiving the e-mails, they were just sitting on the server.
This problem has been corrected and we are working vigorously to get any old order issues corrected. If you e-mailed us in regards to an order and we have not gotten in touch with you by the end of this week please e-mail us at [email protected].
We truly apologize that this has happened, we take pride in our customer service and we work very hard to make sure that everyone is happy with their shopping experiences with us.
When e-mail with order issues please be sure to include the order number and/or the approx. date the order was placed.
This problem has been corrected and we are working vigorously to get any old order issues corrected. If you e-mailed us in regards to an order and we have not gotten in touch with you by the end of this week please e-mail us at [email protected].
We truly apologize that this has happened, we take pride in our customer service and we work very hard to make sure that everyone is happy with their shopping experiences with us.
When e-mail with order issues please be sure to include the order number and/or the approx. date the order was placed.