They need to follow the rates outlined in your auction descriptions, bottom line. If they want to give you negative feedback because you charge too much that is their prerogative and obviously something you can't avoid. Asking for good good human decency and patience in many cases is asking too much. My experience is ppl just don't fucking listen to anything you say. Not at mcdonald's, not on the net. You email them regarding payment and they blatantly ignore your messages, and other stuff like that. In the end everybody does wht they want to do and that's anothe rmajor flaw in the ebay system. You are always going to be at mercy of the other person and half the time it is as if you are invisible and they could care less what you say or do... You just prey they don't fuck things up too much and things go "smoothly". When in reality smoothly simply means you getting paid for product contractually sold.