Yea, that's some photoshop. Someone did a good job, but they blurred her eyebrows a bit too much, and smeared them a bit when they used the clone tool to give her a unibrow. Besides that, they did a good job.
I don't think the first pic is even Ashanti, it looks NOTHING like her....not even the smile. Ashanti was just a pretty face when Murder Inc. signed her...the only problem with her was, well, she couldn't sing. They used Automatic harmonizers and all that shit with her. But, do you honestly think they would have signed an ugly bitch who couldn't sing, then give her a makeover? I HIGHLY doubt it.